Frequently Asked Questions

Yes! FioDesk is completely free to use. All tools and features are available at no cost. No credit card required, no hidden fees. We are currently in our free phase, and premium plans will be introduced in the future. For now, enjoy unlimited access to all our document tools, business tools, school tools, and student tools completely free!

No! All tools work directly in your web browser. No software installation required. Just visit our website and start using the tools immediately. Our platform is fully web-based and works on any device with a modern browser.

Most files are processed in seconds. Processing time depends on file size and the complexity of the operation. Small files typically process instantly, while larger files may take a few seconds. Our servers are optimized for speed to ensure the best user experience.

Yes! All files are processed securely and automatically deleted after processing. We never store your files permanently, and your data never leaves our secure servers. We take your privacy seriously and use industry-standard encryption to protect your information.

No, we do not store your files. All files are processed in real-time and automatically deleted immediately after processing is complete. Your files are only temporarily stored in our secure servers during the processing period, which typically lasts just a few seconds.

We support PDF, DOC, DOCX, XLS, XLSX, JPG, JPEG, and PNG files. Most tools work with PDFs, while some specialized tools support additional formats. Check each tool's description for specific format requirements. Our platform continuously expands format support based on user needs.

Yes, there is a maximum file size limit of 50MB per file. This applies to all document, business, and school tools. You can upload and process files up to 50MB in size. This limit ensures fast processing and optimal performance for all users.

Document tools can be used without an account. However, business tools, school tools, and student tools require registration. Creating a free account gives you access to all features completely free - no payment required! Currently, all tools and features are available at no cost. Premium subscription plans will be introduced in the future, but we'll always maintain a free tier with core functionality.

Subscription management features will be available when premium plans are launched. You'll be able to manage your subscription from your profile page. Subscriptions can be cancelled at any time, and you'll continue to have access to premium features until the end of your current billing period. After cancellation, your account will revert to the free plan. Currently, since FioDesk is free, no subscription management is needed.

Currently: No payment methods are required because FioDesk is completely free! All tools and features are available at no cost with no credit card required.

Coming Soon (when premium plans are introduced):
• Credit/Debit Card - Secure card payments
• PayPal - PayPal integration
• Bank Transfer - Direct bank transfer option
• GCash - GCash mobile wallet payment
• PayMaya - PayMaya mobile wallet payment

When premium subscription plans are launched in the future, we'll support multiple secure payment methods. All payments will be processed securely through our encrypted payment system. For now, enjoy unlimited free access to all features!

Plan upgrade and downgrade features will be available when premium subscription plans are launched. You'll be able to upgrade your plan at any time and immediately gain access to premium features. When upgrading, you'll be charged a prorated amount for the remainder of your billing cycle. Downgrades take effect at the start of your next billing period. Currently, since FioDesk is completely free, all features are available to all users.

Watermarking adds a small "Generated by FioDesk" text to your output files. This helps prevent abuse and identifies files created with our tools. Currently, watermarking is enabled on business and school tools for all users. When premium plans are introduced in the future, watermark removal may be included as a premium feature.

Yes! FioDesk is fully responsive and works on mobile devices, tablets, and desktops. All tools are accessible through your mobile browser. However, for the best experience with file uploads and complex operations, we recommend using a desktop or laptop computer.

FioDesk works on all modern browsers including Chrome, Firefox, Safari, Edge, and Opera. We recommend using the latest version of your browser for the best experience. Older browsers may not support all features.

Currently, FioDesk is completely free with a 50MB maximum file size per file. All tools are available for unlimited use. Premium plans with additional features and enhanced capabilities will be introduced in the future. We'll announce all details about future plans well in advance, and we'll always maintain a free tier with core functionality.

First, check that your file is in a supported format. Try refreshing the page and uploading again. If the problem persists, ensure your file isn't corrupted or password-protected. For further assistance, contact our support team with details about the error message you received.